Resident FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
Only approved applicants can place a reserve payment on properties. -
How old do you have to be to apply?
All parties who wish to reside at the property and are 18 years or older must complete and submit a separate application. All applicants must submit separate applications to aid in credit and background checks. Any parties who wish to reside at the property and do not submit separate applications will not be considered for the lease. -
Is the deposit refundable?
The entire security deposit is refundable with the return of the property, including keys, amenity cards/fobs, mailbox keys, and garage remotes. The property will be reviewed and the condition report will be compared and considered against the move in condition report. Any damages or repairs deemed tenant damage or neglect will be charged against the deposit. -
Who needs a cosigner?
We do not accept co-signers. All approved applicants listed on the lease are required to be occupants. -
You have a property I want to rent. How do I apply?
To apply go to Oaktrustproperties.com and find the listing you would like to apply for and click the “View Details” button. A new screen will appear, towards the bottom of the screen you will see “Ready to apply? Follow this link:” Click the link to go to our affiliate Rentzap to fill out the application. -
How do I pay rent?
You may pay rent with this link.