Property Management Services
Everything We Do For You
Owning investment properties can be…stressful. Between finding great residents, managing repairs, and keeping up with the latest landlord rules and regulations- it can truly be a full-time job. We know because it’s ours.
When you sign up with us, we review your investment portfolio together and provide you with all of our guidance and expertise upfront, so you feel empowered to make the best decisions for your future. Our team then gets to work- taking all of the heavy lifting off your shoulders to create a peaceful and seamless experience for you and your future residents.
Our goal is to give you all the tools you need to achieve the maximum success for your portfolio, with the backing of a trusted team of experts who are here to answer any of your questions and help you navigate hardships that arise at any turn.
We’re invested in your success.
Our Process
1) Sign on with OTP and get your property market-ready no matter the size of the project
2) OTP analyzes applications to secure the lowest risk residents for your investment property
3) OTP collects and distributes all funds so you can look for your next investment opportunity
4) Reinvest, repeat and watch your profits grow
When you sign on with Oak Trust, you receive all of the following with our full management services:
Free Property Evaluation
- A Competitive Market Analysis based on similar rental comps and our knowledge of industry trends affecting rental ranges
- Onboarding inspection to provide recommendations on repairs and cosmetic improvements that would maximize monthly rent
- Discussion of the pros and cons of different rental policies such as accepting pets, various lease terms and more that are valuable to your investment property
Marketing Plan
- A property appearance update to achieve optimal showing potential
- Professional style photos and video walkthroughs
- A detailed marketing description of the property
- Listings posted on multiple online websites
- Rental listing in MLS (Multiple Listing Service)
- Yard/window sign and lockbox installation
Leasing Process
- Response to all inquiries and questions from prospective residents
- Rental negotiations between prospective resident and owner
- Showing of property to pre-qualified residents
- Co-op with other real estate professionals, maximizing the property’s exposure
- Rental applications that are legally compliant with fair housing laws
- Screening of every applicant with extreme due diligence in regards to credit, rental/mortgage history, income and employment verification along with criminal background
- Execution of lease with new approved resident, with digital leases provided to the resident as well as the owner
- Compliance with all Fair Housing Guidelines
Resident Relations
- Rental payment collection
- Tracking down late payments, sending late notices, and filing evictions if necessary
- Ensuring all agreements have been properly executed and enforce lease terms
- Reduced risk and liability by being proactive in all scenarios
- Understanding and compliance with the latest local, state and federal legislation
- Handling of move out process which starts with a detailed move-out guideline for the residents to assist them for a successful move-out
- Management of all communication with residents, responding within one business day — to ensure higher retention and less turnover
Maintenance Workflow
- Assigning trusted and insured preferred vendors
- Troubleshooting maintenance requests with residents
- Updating the owner as soon as a work order is sent and completed
- Providing and monitoring a 24/7 emergency maintenance line for residents
- Presenting recommendations on how a renovation or preventative maintenance project can maximize rental income through our Renovation Specialists
- Overseeing all maintenance work
Photographic Inspections
- Documenting both the exterior and interior move-in condition of the property with thorough and time-stamped pictures
- Move out inspection completed with same details as move in to allow a property condition comparison
- Periodic inspections during residency to strategically look for any maintenance, safety, or lease violations, reports shared with owner
Lease Renewals
- Competitive Market Analysis created based on similar rental comps and our knowledge of industry trends affecting rental ranges to recommend a rental amount for lease renewal
- New leases negotiated and executed with residents
- Written lease shared in owner and resident portals
Accounting Services
- Security deposits collected and disbursed according to SC Landlord-Tenant Act
- Invoices processed and retained for completed work orders
- Payment submitted to vendors from the owner’s account
- Owner payments initiated through direct deposit/ACHs
- Owner’s reserve account maintained
- Detailed monthly owner statements provided
- 12-month cash flow report reflecting income and expenses for tax purposes created
- Annual 1099 issued
Oak Trust has been fantastic to work with! After an exhausting and unfortunate experience with another management company, it was a fresh breath of air to turn to a team who have been nothing but honest, helpful, and responsive. I am grateful to have them as my property managers!
Tori S, Summerville
Ready To Grow Your Investment?
Submit your information below for our Property Management Charleston, SC Specialist to reach out to you with a customized rental plan and next steps.
Or call our team at (843) 804-9991!
Ready To Grow Your Investment?
Submit your information below for our Property Management Specialist to reach out to you with a customized rental plan and next steps.
Or call our team at (843) 804-9991!